Skip to content
Call us +447488893322Free quote

Terms and Conditions

Clear terms help you understand tree work, payment, scheduling and site completion before agreeing work with Elite Tree Surgeons Telford.

Tree Surgeons Telford Terms for Scope of Work

A tree work request may involve tree removal, pruning, stump grinding, hedge trimming or emergency tree work. We discuss the job, location and agreed scope before work begins, so you know what the quote covers.

Quotes provide the agreed price for the described work. Larger jobs may need a deposit before starting, while exact terms depend on job size and location. Contact Elite Tree Surgeons Telford if site conditions change, so the work stays clear and properly agreed.

  • If branches overhang your roof, driveway or garden, we agree suitable tree work so your property stays clear and usable.
  • If strong wind leaves broken limbs or a leaning tree, contact us for emergency tree work so the site can become safer.
  • If a tree needs council permission, we check relevant Tree Preservation Order or Conservation Area requirements so you can take an informed next step, creating a clearer and easier next.
  • If a job needs rescheduling, tell us at least 48 hours before the appointment so the booking can be managed fairly, creating a clearer and easier next step for the.
  • If high winds or heavy rain make work unsafe, we rearrange the visit so tree work can continue in suitable conditions, leaving the property safer, cleaner, and ready to use.
  • If branches, logs or chippings remain after work, we remove them unless you ask us to leave logs for firewood, leaving the site tidy, creating a clearer and easier next.

Tree Surgeons Telford Payment and Cancellation Terms

Payment can be made by card, bank transfer or cash when work finishes. A deposit may apply to larger jobs before work starts, and we confirm the arrangement with you before the scheduled visit.

Plans can change, especially when safe tree work depends on weather or access. Give at least 48 hours' notice to cancel or reschedule, while weather delays are rearranged as soon as possible when conditions become unsafe.

All work is covered by public liability insurance, with details available on request. Exact terms may vary by job size and location, so contact Elite Tree Surgeons Telford for the terms applying to your work.

  • If you prefer card payment, bank transfer or cash, we accept your chosen listed method so payment stays straightforward.
  • If your job is larger, we may request a deposit before work starts so arrangements remain clear.
  • If you need to cancel or reschedule, provide 48 hours' notice so another customer can use the released appointment.
  • If weather prevents safe tree work, we contact you to rearrange so the job can proceed in safer conditions.
  • If you need insurance information, request the public liability details so you can review the relevant cover.
  • If you need clarification before agreeing work, contact us about the job terms so your next step is clear.

Our role and independent contractors

This is a third-party marketing website operated independently from service providers. It is a free service that helps property owners connect with independent local service contractors; the operator does not perform the work itself. Contractors operate independently, and their work is not warranted or guaranteed by this website. Verify each contractor’s licence and insurance before hiring.

Elite Tree Surgeons Telford connects customers with independent local tree service / arborist providers.

Price, payment, insurance and all job terms are agreed directly between you and your provider.